Optima Cleaners Sunshine Coast

Reviews of Optima Cleaners Sunshine Coast

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  Holly Doxey Added July 25, 2023

  ★ ☆ ☆ ☆ ☆
  Booked an oven clean. First time they called us an hour and a half after they were supposed to be here and said they couldn’t come. Rebooked for the next day and they didn’t show up at all. I locked my card as they asked for card details prior to the clean and my bank notified me that they still tried to take the money out! Do not recommend. AVOID!
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  Terry Jorgensen Added July 25, 2023

  ★ ★ ★ ★ ★
  Param came to do my end of lease cleaning of a 3 bedroom apartment after I’d lived there for two years with my two children. She was friendly and professional and I don’t know how she did what she did in 4 hours but the place was spotless. Oven, walls, windows, bathrooms, all surfaces were great. She even waited for my landlord to finish the inspection to ensure everything was in order. Bond was returned in full. Thank you Param! Highly recommended.
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  harry acharya Added July 24, 2023

  ★ ★ ★ ★ ☆
  Despite been tentative because of all those negative reviews the company did kept their promise and help us get our bond back our landlord was very hard to please person so won't blame the cleaners but they could be little more detailed while doing the cleaning so that the landlord can't fault them.
  I guess I will be using them again just because of this experience.
  Big shout out to Rachel.
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  Michelle Rowbotham Added July 23, 2023

  ★ ★ ★ ★ ★
  JP, the Optima Cleaners Technician who came to our home, was the consummate professional. He was on time, and had a polite and pleasant demeanour. His workmanship was of the highest quality: our mattresses are beautifully clean and fragrant.
  The price of the mattress cleaning was excellent value for money.
  The Call Centre staff were also great to deal with. They communicate so pleasantly and promptly: nothing is too much trouble.
  I look forward to using Optima Cleaners again.
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  Rory Crundall Added July 06, 2023

  ★ ★ ☆ ☆ ☆
  Gave them the full details of the house over the phone for a bond clean. They went through a full list of questions, then I volunteered further information such as the house being double story, two living areas, an extra room/study but they didn't sound interested. They gave me a quote and I said I would get back to them the same day. An hour later they called back and offered me a lower price clearly desperate for the job. I went with the original price.
  I told them it would be a full day for two people. The day before they asked if they could start the job at midday instead of 8am, and they would put more people on it. I said that was fine but they would need to be there on time, not an hour either side as first indicated, and they assured me this would be fine. They were an hour late. I had to leave the house unlocked and go back to work.
  They then called and said that the house was bigger than the booking allowed for and they would only be doing upstairs. I had to negotiate with them but as our lease was up the following day they knew they had the upper hand. In the end I had to fork out an extra $300 to the cleaners to make sure it was all done.
  
  Recommend anyone booking with Optima Cleaners make sure ALL the details are listed on the invoice before paying.

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About Optima Cleaners Sunshine Coast

Optima Cleaners Sunshine Coast is a premier cleaning company that provides high-quality service at an affordable cost. We offer a wide range of services, including anti-virus sanitising and disinfecting, carpet and rug cleaning, end-of-lease cleaning, oven tile and grout cleaning, couch and upholstery cleaning, office cleaning window cleaning, BBQ & oven cleaning - And many more. Our eco-friendly products ensure that your home or office is clean without any harmful toxins. We prioritise customer satisfaction and always work to meet our clients' requirements. So if you're looking for a reliable and affordable cleaner, look no further than Optima Cleaners Sunshine Coast!